Privacy Policy

(Last updated March 20, 2017)

We recognize that you, our customers, visitors, users and others (collectively or individually "Users") who use our sites, value your privacy. This Privacy Notice details important information regarding the use and disclosure of User information collected by us through our websites. We provide this Privacy Notice to help you make an informed decision about whether to use or continue using our websites.

The Information WE Collect

User Provided Information: You provide certain personally identifiable information (such as your name and email address) to Us when choosing to participate in various activities on the website, such as registering for support, entering contests or sweepstakes, taking advantage of promotions, responding to surveys, or subscribing to newsletters or other mailing lists.

Cookies Information: When you visit our websites, we may send one or more cookies - a small text file containing a string of alphanumeric characters - to your computer that uniquely identifies your browser. We use both session cookies and persistent cookies. A persistent cookie remains after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the site. Persistent cookies can be removed by following your web browser help file directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the websites may not function properly if the ability to accept cookies is disabled.

These cookies allow us to identify areas of the site you visit and hold information relevant to your login for security verification. The information these cookies collect hold no information that can identify you personally or your location.

Log File Information: When you use our websites, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, Internet Protocol ("IP") address, browser type, browser language, referring / exit pages and URLs, platform type, number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, the date and time of your request, and one or more cookies that may uniquely identify your browser.

Clear GIFs Information: When you use our websites, we may employ "clear GIFs" (a.k.a. Web Beacons) which are used to track the online usage patterns of our Users anonymously (i.e., in a non-personally-identifiable manner). In addition, we may also use clear GIFs in HTML-based emails sent to our users to track which emails are opened by recipients.

The Way We Use the Information
If you submit personally identifiable information to us through our websites, then we use your personal information to operate, maintain, and provide to you the features and functionality of the websites.

Any personal information or content that you voluntarily disclose online (on discussion boards, in messages and chat areas, within your public profile page, etc.) becomes publicly available and can be collected and used by others. You personal information submitted to our support pages and login scripts is held in the strictest of confidence and cannot be seen by the general public.

We do not use your email address or other personally identifiable information to send commercial or marketing messages without your consent or except as part of a specific program or feature for which you will have the ability to opt-in or opt-out. We may, however, use your email address without further consent for non-marketing or administrative purposes (such as notifying you of major site changes on our websites or for customer service purposes).

We use cookies, clear gifs, and log file information to:

(a) remember information so that you will not have to re-enter it during your visit or the next time you visit Our websites;

(b) provide custom, personalized content and information;

(c) monitor the effectiveness of our marketing campaigns;

(d) monitor aggregate metrics such as total number of visitors, pages viewed, etc.; and (e) track your entries, submissions, and status in promotions, sweepstakes, and contests.

When We Disclose Information
We provide personally identifiable information and non-personally-identifiable information to our distributors, subsidiaries, affiliated companies, and partners' for the purpose of processing such information on our behalf. We require that these parties agree to process such information in compliance with our Privacy Policy and we use reasonable efforts to limit their use of such information and to use other appropriate confidentiality and security measures.

We do not share your personally identifiable information (such as name or email address) with other, third-party companies for their commercial or marketing use without your consent or except as part of a specific program or feature for which you will have the ability to opt-in or opt-out.

We do share non-personally-identifiable information (such as anonymous User usage data, referring / exit pages and URLs, platform types, number of clicks, etc.) with interested third-parties to assist them in understanding the usage patterns for certain content, services, advertisements, promotions, and/or functionality on our websites.

We may release personally identifiable information and/or non-personally-identifiable information if required to do so by law, or in the good-faith belief that such action is necessary to comply with applicable country Statutes (such as AU or NZ Copyright Law) or respond to a court order, subpoena, or search warrant.

We also reserves the right to disclose personally identifiable information and/or non-personally-identifiable information that We believe, in good faith, is appropriate or necessary to enforce our Terms of Trade, and policies, take precautions against liability, to investigate and defend itself against any third-party claims or allegations, to assist government enforcement agencies, to protect the security or integrity of our website, and to protect the rights, property, or personal safety of our Users or others.

Opt Out Proceedure
You may, of course, decline to submit personally identifiable information through our websites, in which case we may not be able to provide certain services to you. You may update or correct your personal profile information and email preferences at any time. To opt out of any communication or data collection simply send an email to sales@vboxcommunications.com.au and include opt out in the subject line and place the email address you wish to exclude in the body. If you receive a subscribe email please follow the instructions in the email to opt out/unsubscribe.

To protect your privacy and security, we take reasonable steps (such as requesting a unique password) to verify your identity before granting you profile access or making corrections. You are responsible for maintaining the secrecy of your unique password and account information at all times.

Enforcement
To enforce the requirements of the Safe Harbor and to provide an independent means of resolving disputes, we perform periodic self-assessments to verify that it is adhering to the Safe Harbor Privacy Principles and that the provisions of this Privacy Policy are true and accurate, fully implemented and followed.

Questions, Complaints and Disputes
If a User has any questions, complaints, or disputes with us or a distrubutor with respect to the organization's handling of personal data, a User may notify us by sending an email to sales@vboxcomm.com.au detailing the complaint. We may modify this Privacy Policy at any time without prior notice to Customers or the public.